To Our Valued Customer:
* PSI Marine Inc Cancelled Order Policy- We will return 100% if the cancellation takes place same day (within 8 hrs of order or before the order is batched thru the credit card processor) If the order is batched then PSI will return 100% of the funds we receive from the processor minus any fees imposed (percentage dependent upon payment card type).
* PSI Marine Inc accepts returns on approved items ONLY for up to 30 days from purchase date.
* All Items are subject to a minimum restocking fee of 25% which includes outbound Shipping charges, costs and fees.
* Customer is responsible for shipping costs of product back to PSI Marine Inc, IN ADDITION TO THE 25% RESTOCKING FEE, contact PSI Marine for shipping address and RMA# if approved return.
* PSI Marine can not accept returns of used items. Products must be returned in original packaging and include all accompanying mounting hardware.
* PSI Marine can not accept returns of items that show signs of wear, installation, or use.
* Refunds are not given for custom items such as clamps, brackets or other custom parts. TideSlide Systems ABOVE YS SERIES ARE CUSTOM MADE AND CANNOT BE RETURNED FOR ANY REASON.
* Shipping charges are not refundable.
* Items returned to PSI Marine which are deemed un-returnable, will be returned to the customer at the customer's expense.
* Certain restrictions apply. Extra fees may apply for testing and evaluation to determine whether an item may be returned.
To make a return, please call 1(989)695-2646 or email to firstname.lastname@example.org
-HOW WE SHIP YOUR ORDER-
*PSI Marine Inc uses UPS Ground, FedEx Ground, UPS Freight and FedEx Freight for transporting products to your location.
*All Freight/Truck shipments require a delivery appointment to Residential addresses, you may be subject to an additional $150 Appointment Fee
*If a Lift Gate Truck is required to unload product then you may also be subject to A FEE OF UP TO $200